AUS-NZ Call Centre Outbound Sales Skills

Regular price $29.00

This test for Australian Call Centre Outbound Sales Skills was created to aid in identifying potentially successful outbound sales call centre employees and applicants. The following categories are examples of those types of topical areas addressed within the test; Acceptance of Criticism - ability to use critical feedback to enhance performance, Assertiveness - ability to portray confidence interpersonally, Drive/Motivation - willingness to be productive and to succeed and Versatility - Ability to work on several different tasks at once. IMPORTANT: This test cannot be randomised because questions throughout the test will reference the previous questions data!

Tests for Call Centre Inbound Sales Skills, Call Centre Listening Skills as well as Call Centre Telephone Etiquette are also available.