Our pre-hire assessments are for organisational use only and are not available for practice tests



Call Center Outbound Sales Skills

Regular price $29.00

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This test for Call Center Outbound Sales Skills was created to aid in identifying potentially successful outbound sales call center employees and applicants. The following categories are examples of those types of topical areas addressed within the test; Acceptance of Criticism - ability to use critical feedback to enhance performance, Assertiveness - ability to portray confidence interpersonally, Drive/Motivation - willingness to be productive and to succeed and Versatility - Ability to work on several different tasks at once. IMPORTANT: This test cannot be randomized because questions throughout the test will reference the previous questions data!

Tests for Call Center Inbound Sales Skills, Call Center Listening Skills as well as Call Center Telephone Etiquette are also available.