Our pre-hire assessments are for organisational use only and are not available for practice tests

Office Telephone Etiquette

Regular price $29.00

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The Office Telephone Etiquette measures general use of the telephone for most organizations. The focus of this assessment is on evaluating a test taker's communication skills along with their ability to recognize proper telephone etiquette and the best way to handle calls.

Assessments forCall Center Environment [audio], Call Center Customer Service Survey, Call Center Telephone Etiquette, and Call Center Listening Skills [audio] are also available.