The Performance Indicator Assessment: Customer Service, Retention, Sales measures whether the test taker will engage in behaviors that enhance a customer's experience and satisfaction; is likely to stay with an organization; and/or engages in behaviors that lead to successful sales performance. This assessment can be used across industries.
Please note that this assessment contains biodata and may not be appropriate for use in all markets/countries. Biodata contains self-report questions about the test taker's education and work history. Please consult with your HR/Legal team prior to use to ensure compliance and appropriateness.