The Writing Sample - Collection Letter aims to draw out the writer's ability to communicate potentially negative information to customers. The resulting letter will give an idea of the writer's skill level in developing professional, yet pointed, correspondences with external customers. Because gauging writing skills is a highly subjective endeavor, we leave it to you to determine the level of writing effectiveness represented by the candidate's sample. We do believe though, that providing a controlled, immediate writing environment helps to assess the skills of the writer, in context. A scored, multiple choice, Business Writing test that focuses on such skills as brainstorming, grammar, organization, approaches to writing is also available.